Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

Frequently Asked Questions

Our website is updated with new stock numbers daily! So, if something is sold out make sure to keep an eye out for when it is available again.

We currently accept Visa, MasterCard, iDeal, Sofort, Apple Payments, Google Payments and much more on our website. 

All orders will be shipped with a tracking number and insurance. Tracking numbers will be emailed to you when your order is shipped. 

Yes, our current minimum order value is €250. 

Our shipping costs depend on the weight of your order and your location compared to ours. When checking out you will be able to choose the shipping option that fits your needs. 

  • You can exchange your products within 30 days if you are a private individual.
  • Returned products must be in the same condition as received.
  • Return your package with the invoice inside it, otherwise we will not be able to accept your return. 

Join our mailing list

Be the first to be updated on freshly delivered stock from our facility in Rotterdam!